Thank you to all dealer partners and colleagues for the recognition and commitment
TORONTO, May 26, 2023 – TD Auto Finance is proud to receive a J.D. Power award for dealer satisfaction among non-captive lenders in the non-prime segment. This is the sixth consecutive year that TD Auto Finance has won a J.D. Power award, once again achieving best-in-class results across the board in the non-prime segment.
Now in its 25th year, the J.D. Power Canada Dealer Financing Satisfaction Study reflects feedback from more than 7,000 new-vehicle dealers in Canada across four satisfaction factors: Finance Provider Offerings, Funding Process, Credit Staff Relationship, and Sales Representative Relationship.
“Thank you to all of our dealers for recognizing TD Auto Finance’s legendary service,” said Barbara Hooper, Group Head, Canadian Business Banking. “Winning a J.D. Power award for six consecutive years is a testament to our strong TD Auto Finance team and the emphasis our colleagues place on delivering the best of TD to our dealer partners.”
About the Canada Dealer Financing Satisfaction Study
The study was fielded in February-March 2023 and was redesigned this year to better capture and reflect dealers’ experiences with their lenders.
“The relationships we have with our dealers is one of our most valued assets at TD Auto Finance and something that our colleagues pride themselves on,” said Gino Caputo, Senior Vice President, TD Auto Finance. “Congratulations to the whole team at TD Auto Finance, and thank you to our dealers. We look forward to exceeding your expectations in the year to come.”
About TD Bank Group
The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (“TD” or the “Bank”). TD is the sixth largest bank in North America by assets and serves over 27.5 million customers in four key businesses operating in a number of locations in financial centres around the globe: Canadian Personal and Commercial Banking, including TD Canada Trust and TD Auto Finance Canada; U.S. Retail, including TD Bank, America’s Most Convenient Bank®, TD Auto Finance U.S., TD Wealth (U.S.), and an investment in The Charles Schwab Corporation; Wealth Management and Insurance, including TD Wealth (Canada), TD Direct Investing, and TD Insurance; and Wholesale Banking, including TD Securities. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD had $1.9 trillion in assets on April 30, 2023. The Toronto-Dominion Bank trades under the symbol “TD” on the Toronto and New York Stock Exchanges.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modelling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business.
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